Privacy Policy for EW Tag Chrome Extension
Last Updated: February 16, 2026
Overview
EW Tag is a warehouse automation extension designed exclusively for SPX service point operators to manage tag systems for efficient parcel sorting. This privacy policy explains what data we collect, how we use it, and your rights.
Data We Collect
1. Authentication Information
- What: JWT authentication tokens, user email/ID
- Why: To authenticate users and maintain secure login sessions
- Storage: Local browser storage (chrome.storage.local) and backend database
- Retention: Until user logs out or token expires
2. User Activity Data
- What: Activity logs including scan operations, tag activations and timestamps
- Why: Audit trails, operational monitoring, and troubleshooting
- Storage: Backend database
- Retention: As required for operational and compliance purposes
3. Website Content
- What: Tracking numbers, recipient names, phone numbers, parcel data, sender information, locations, status information from SPX portal
- Why: Core functionality - parcel sorting and tag automation
- Storage: Temporary local cache and backend database
- Retention: As required for operational purposes
How We Use Your Data
- Warehouse Operations: Enable parcel sorting and tag automation
- Authentication: Verify user identity and maintain sessions
- Audit & Compliance: Track operations for accountability
- Service Improvement: Analyze usage patterns to improve functionality
Data Security
- All data transmitted is encrypted using HTTPS/TLS
- JWT-based authentication for secure API access
- Data stored locally in browser's secure storage
- Backend database with access controls
Data Sharing
We DO NOT:
- Sell or transfer user data to third parties
- Use data for purposes unrelated to warehouse automation
- Use data to determine creditworthiness or for lending purposes
- Share data with advertisers or marketing companies
We MAY share data only:
- With SPX for operational purposes
- When required by law or legal process
- To protect rights, property, or safety
Your Rights
- Access: Request access to your data
- Deletion: Request deletion of your data (subject to operational requirements)
- Correction: Request correction of inaccurate data
- Opt-out: Uninstall the extension to stop data collection
Third-Party Services
This extension connects to:
- SPX Portal (sp.spx.shopee.com.my): Source of parcel data
- Backend API: Data synchronization and authentication
Children's Privacy
This extension is not intended for users under 18 years of age. We do not knowingly collect data from children.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted with an updated "Last Updated" date.
Contact
For privacy concerns or data requests, contact:
- Email: info@hireferences.com
- Extension: EW Tag v26.1.1
Compliance
This extension complies with:
- Chrome Web Store Developer Program Policies
- General Data Protection Regulation (GDPR) principles
- Personal Data Protection Act (PDPA) Malaysia
Consent
By installing and using EW Tag, you consent to this privacy policy.